Does phonerescue work reddit5/16/2023 ![]() We really hope that you and your family are doing well during this hard time. We will give priority to the purchase user's emails. But could you please kindly give us a chance to explain this issue? There are more than 1200 emails pending. We sincerely apologize for the late reply. Best regards, Your iMobie Teamĭear Marios, Thanks for your review but we are sorry for the inconvenience. Could you please have a check? Please let us know if you have any additional questions. You may be seeing an authorization hold on your end and confusing it with a charge. When this happens, we will remove that order's authorization from the upcoming charge batch and seek no funds from the customer's card company. However, there are instances (such as this one), when a refund is requested shortly after order placement. In fact, we process the charge in batches included with other order authorizations we've received. Once we receive approval for our authorization, we do not run the charge right away. When we receive an order in our system, an authorization for processing the charge is requested by us to the customer's card company. That is why you are not seeing a refund to your account. Because the refund request occurred within the same timeframe as the order itself, there was no charge initially processed. The refund was processed shortly after on Dec. Could you please kindly give us a chance to explain this issue? According to our transaction records, this order was processed on Dec. Best regards, Your iMobie Teamĭear Fawaz, Thanks for your review but we are sorry for the inconvenience. Thanks for your kind understanding in advance. At the same time, thank you very much for your willingness to leave us your most authentic comments, and we will continue to work hard to provide better products. We hope that AnyFix can support more iOS versions and benefit more users who are deeply in the downgrade iOS system crisis. At the same time, our Dev team is still working on the research and development of AnyFix. We are sorry for the inconvenience but thank you for your understanding. Due to Apple's limitation, we are so sorry that AnyFix currently can't help you to downgrade iOS system from iOS 16. And we are glad that Support Team has replied you and helped you to contact the platform to get the refund. It would be appreciated for your kind understanding in advance. I am sorry that it has taken longer than usual to respond to your concern. We have been experiencing an unusually high number of requests. But could you please kindly give us a chance to explain these issues? Usually, you will get reply within 24 hours on workday and 48 hours on weekend. We sincerely apologize that our software and service made you disappointed. ![]() Best regards, Your iMobie Teamĭear Kasper, Thanks for your feedback but we are sorry for the inconvenience. Considering this issue, would you please kindly contact our support team again to get a refund? Thanks for your kind understanding and feedback in advance. We hope that AnyUnlock can support more models and iOS versions in the future, optimize the steps, and benefit more users who are deeply in the iCloud activation lock crisis. At the same time, our Dev team is still working on the research and development of AnyUnlock. If it's not the case, would you please kindly tell us your ticket ID for further analysis? Due to the complexity of AnyUnlock, the Bypass Activation Lock function does not support some models and iOS versions at present. If so, the ticket won't go to our pending email box so that we can't reply to you. ![]() We are wondering whether you closed the ticket without our reply. Usually, you will get reply within 24 hours on workday and 48 hours on weekend except the holidays. If we fail to solve your issue, we will follow our Refund Policy to issue the refund soon. iMobie was established on 2011, and dedicated to helping the iOS & Android users to fully enjoy digital life with ultra simplicity. ![]() But could you please kindly give us a chance to explain this issue? We would like to clarify that our company is a trustworthy company. Dear Rob, Thanks for your review but we are sorry for the inconvenience.
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